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Contact SkinMama
Choose the right inbox to get faster replies.
Email directory
Pick the closest match. Misrouted emails slow everything down.
Support
App issues, login problems, subscription questions, bugs, and help using features.
General inquiries
Partnerships, press, business inquiries, and anything that doesn’t fit other categories.
Marketing
Brand collaborations, influencer campaigns, media kits, promotions, and co-marketing.
Grievance / Complaints
Formal complaints, policy concerns, safety issues, forum moderation escalations, and rights requests escalations.
CEO Office
Only for critical escalations after Support has been contacted. Expect slower response.
Director
Strategic partnerships, enterprise, legal/business escalation routing. Not for support.
Notes
- For anything account/app-related, start with support@skinmama.app.
- “CEO Office” is for genuine escalations. If you skip Support, you’ll get redirected.
- If your message includes sensitive info, keep it minimal and only what’s necessary.